We have reproduced our warranties below for your convenience. If you are the original owner and need to request replacement parts for products under warranty, please send us a request through our Support Request form or call us at 800.654.5992. To purchase replacements parts directly, please visit our SKB Parts Store.
SKB hard case products are fully warranted against defects in materials and craftsmanship for the lifetime of the case to the original owner. SKB will repair or replace any product found to be defective. SKB DOES NOT REPLACE CASES FOR DAMAGED HARDWARE. All locks, handles, and wheels have been made to be field replaceable, take just minutes to install, and will be supplied to you at no charge via US mail. Please contact our customer service department at (800) 654-5992 with any parts requests.
Offered with all ATA-rated SKB Sports Hard Cases, no registration required. SKB will cover up to $1500 to repair or replace equipment damaged by a commercial airline carrier while secured in one of our ATA-rated cases. If your gear has been damaged on a flight, first file a claim with the airline (SKB recommends keeping copies of all documents related to your claim and taking pictures of damages whenever possible). Once the claim has been settled, submit it and related documents to SKB for review. SKB may provide up to $1500 to cover any outstanding cost above the airline's claim amount. For more information on this warranty program, please contact our customer service department at (800) 654-5992.
SKB ATA Sport Cases are crafted to exceed the ATA (Airline Transportation Association) specification 300, category 1 rating. This specification establishes a stringent standard for transport container design ensuring the product's ability to withstand a minimum of 100 trips by air. SKB ATA-rated cases are molded from ultra-high molecular weight polyethylene, the material specified by the U.S. military for cases and containers built to withstand the toughest field conditions imaginable.The case color runs through the material so scratches are invisible and the "poly" is impervious to all solvents, oils, fuels and acids.
Every case detail is purposefully designed to optimize function. The molded-in configuration of bumpers and ribs are designed to absorb shock and vibration as well as provide protection for exposed hardware. The ribs give the case superior rigidity and create the unique male / female mating system for secure stacking. The aluminum valance on SKB cases provides a reliable "tongue and groove" closure and a neoprene "o-ring" gasket keeps out harmful moisture. Heavy-duty, die-cast locking latches are engineered for a lifetime of easy, smooth service. These quality latches are field replaceable and are guaranteed for the life of the case.
SKB Soft Products are fully warranted to the original owner against defects in materials and craftsmanship for one (1) year from purchase. Any defects in workmanship will be covered by SKB. Damages due to accident, improper care, negligence or normal wear, where SKB is not at fault, are not covered.
Cases with our Five Year Warranty are warranted for five (5) years to the original owner against defects in materials and craftsmanship. Any defects in workmanship will be covered by SKB. Damages due to accident, improper care, negligence or normal wear, where SKB is not at fault, are not covered.