We have reproduced our warranties below for your convenience. If you are the original owner and need to request replacement parts for products under warranty, please send us a request through our Support Request form or call us at (800) 783-0087. To purchase replacements parts directly, please visit our SKB Parts Store.
SKB-branded hardshell cases are fully warranted against defects in materials and craftsmanship for the life of the case to the original owner. That means if your case breaks, SKB will supply replacement parts, repair the case, or replace your case for as long as you own it (Please note: in some instances, certain components are no longer available for discontinued/redesigned models). Proof of Purchase is required for all warranty claims. SKB is not responsible for the shipping cost of the case to our facility; however, SKB will cover all of the costs of repairs and/or replacements, as well as the return shipping. To request a return authorization for a warranty claim or field replaceable parts, please contact our customer service department through our online Support Request form.
SKB-branded hardshell cases are warranted for life to the original owner only. Cases that have been modified, previously owned, or used for rental purposes by institutions or schools are not covered by this warranty.
Electronic components in SKB brand hardshell pedalboard systems are warranted for five years from date of purchase. Soft cases and gig bags are warranted for one year from date of purchase. Foam is not covered by SKB's warranty.